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Terms and Conditions

This page sets out the rules that govern use of our platform. It explains the relationship between you and us, and describes your duties as a user alongside our rights and obligations as operator. By registering an account and using the site you accept these terms, any specific promotion terms and our privacy and responsible gambling policies.

Account responsibilities

You are responsible for keeping your account details accurate and secure. This includes maintaining control of your username, password and any two-factor authentication methods we offer. We may ask you to verify your identity and address at any time to comply with our verification checks. Accounts must be used only by the registered holder; multi-accounting, identity misuse or account sharing may lead to suspension and forfeiture of funds and bonuses.

Eligibility requirements

To use our services you must meet the minimum age and other eligibility criteria applicable to your jurisdiction. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed. If you are subject to any local restrictions that prevent you from using the platform, you must not create or operate an account.

Acceptable platform use

You must not use the platform for unlawful purposes or in a way that interferes with normal operation. Prohibited activity includes attempts to manipulate games, abuse bonus mechanics, launder money, use unauthorised software or engage in collusion. We monitor user activity and may restrict or close accounts where unacceptable use is detected.

General bonus and promotion rules

All promotions and bonuses are subject to specific terms published with each offer and to these general terms. Promotional offers may include wagering conditions, game contribution limits and maximum cashable amounts. We may exclude certain payment methods from promotion eligibility. Abuse of promotions will result in reversal of bonus funds and disqualification from future offers.

Deposits and withdrawals

Deposit methods available to you are shown in the cashier. Minimum and maximum amounts, processing times and any third-party fees depend on the chosen method. Withdrawals are subject to verification and fraud checks; we may require documents before processing. We may apply account-level limits or temporary holds where further review is necessary.

Dispute resolution

We encourage you to contact our support team in the first instance if you have a dispute. We will investigate and aim to respond promptly. Where an issue cannot be resolved informally, we will outline available escalation routes and any independent complaint options applicable to your case.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be communicated to active account holders through the site or by email. Continued use of your account after publication of amended terms constitutes acceptance. If you do not accept updated terms you should stop using the service and close your account.

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